Key Responsibilities

Infrastructure Administration

• Install, configure, maintain, and support enterprise IT infrastructure systems.
• Manage Windows Server and Linux operating systems.
• Administer Active Directory, DNS, DHCP, Group Policy, and identity management solutions.
• Monitor system performance, availability, and capacity utilization.
• Perform infrastructure upgrades, patching, and lifecycle management.

Virtualization & Cloud Management

• Manage virtualization platforms such as VMware vSphere, Hyper-V, or Nutanix.
• Deploy and administer cloud services in Microsoft Azure, AWS, or Google Cloud Platform (GCP).
• Support hybrid-cloud and multi-cloud infrastructure environments.
• Optimize cloud resource utilization, security, and operational costs.

Storage & Backup Management

• Administer SAN, NAS, and enterprise storage systems.
• Manage backup, replication, and disaster recovery solutions.
• Conduct routine backup verification and recovery testing.
• Ensure business-critical data is protected and recoverable.

Infrastructure Monitoring & Performance

• Implement and maintain infrastructure monitoring tools.
• Analyze system logs and performance metrics.
• Proactively identify and resolve infrastructure bottlenecks.
• Ensure infrastructure meets service level agreements (SLAs).

Security & Compliance

• Implement infrastructure security standards and best practices.
• Manage system hardening, vulnerability remediation, and access controls.
• Support security audits, compliance reviews, and risk assessments.
• Collaborate with cybersecurity teams to mitigate security risks.

Incident & Problem Management

• Troubleshoot complex infrastructure issues and perform root-cause analysis.
• Participate in incident response and resolution activities.
• Develop preventive measures for recurring infrastructure problems.
• Provide Level 2 and Level 3 technical support.

Documentation & Project Support

• Create and maintain infrastructure documentation, network diagrams, and SOPs.
• Participate in infrastructure modernization and transformation projects.
• Evaluate emerging technologies and recommend infrastructure improvements.
• Collaborate with network, security, cloud, and application teams.

Required Qualifications

Education

• Bachelor‘s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field.

Experience

• 4+ years of experience in infrastructure administration, system engineering, or IT operations.
• Experience supporting enterprise-level server and cloud environments.
• Hands-on experience with virtualization technologies and data center operations.
• Proven experience in troubleshooting and optimizing complex infrastructure systems.

Technical Skills

Systems Administration

• Microsoft Windows Server
• Linux Administration (Red Hat, CentOS, Ubuntu)
• Active Directory & Azure Active Directory
• DNS, DHCP, LDAP, Group Policy

Virtualization & Cloud

• VMware vSphere / ESXi
• Microsoft Hyper-V
• Microsoft Azure
• Amazon Web Services (AWS)
• Google Cloud Platform (GCP)

Storage & Backup

• SAN/NAS Storage Technologies
• Veeam Backup & Replication
• Commvault or Veritas NetBackup
• Disaster Recovery Planning

Monitoring & Automation

• Zabbix, PRTG, SolarWinds, Nagios
• Microsoft SCOM
• Infrastructure Monitoring & Alerting
• PowerShell, Bash, Python Scripting

Security

• Server Hardening
• Vulnerability Management
• Identity & Access Management (IAM)
• Endpoint Security
• Security Compliance Frameworks

Soft Skills

• Strong analytical and troubleshooting abilities.
• Excellent communication and collaboration skills.
• Ability to manage multiple infrastructure projects simultaneously.
• Strong documentation and reporting capabilities.
• High attention to detail and proactive problem-solving mindset.
• Ability to work under pressure and during critical incidents.